Man in wheelchair pointing

Choosing the right support worker can be frustrating. We don’t simply provide you with someone who is available; instead, we match you with the best professional for your unique situation and goals.

How We Work

Getting to know you

1. Getting to know you

We initiate a conversation to understand who you are, where you want to be, and your care and support needs.

2. Understanding your needs

We create a suitable Support Plan depending on your individual needs. This Plan will explain the engagement process, including costs and how soon you can begin receiving support.

3. Ongoing support

Our team will initiate your support plan and work with you towards your goals.

Our Story

Where we've come from and where we're going

We founded LunaCare in 2017 to become a leading support services provider on a national stage. Our vision is to be continually recognised for our excellence in delivering individualised, engaging, and reliable care.

  • We exist to make a visible and measurable impact in the lives of people with disability, empowering them to reach their full potential and achieve choice, control and independence in their lives.
  • Our values shape how we deliver our services, who we select to administer them, and the standards we hold ourselves accountable to.
  • People First:
    High-quality support tailored to each person’s needs creates positive outcomes for participants and their families.
  • Delivered with Care:
    Acting with compassion allows us to be sensitive and adaptable to the changing needs of our participants.
  • Goal Focused:
    Meticulous design from the top-down ensures we don’t lose sight of what’s important.

A driving force behind our operations and performance

The leadership team is responsible for overseeing and governing LunaCare in line with the legislative requirements, organisational policies, procedures, risks and other conditions related to operating under the NDIS.

We have established a management system complying with the ‘National Disability Insurance Scheme (Quality Indicators) Guidelines’ to promote continuous improvement and deliver the highest quality services and supports.


We'd love to hear from you.

Whether you’re interested in working together, or simply have some questions for us, let’s connect. We aim to respond to all enquiries within two business days.